12-06-2005, 05:22 PM

DHL is Microsoft's shiper when it come to repairs. Well it seems like Microsoft should not trust them anymore. A DHL employee stole a repired Xbox 360!
" I sent my defective 360 back for repair 11/28 and it was fixed and shipped back to me on 12/1. The morning of 12/2 it was scanned at my local DHL facility but never made it onto the truck. DHL admits it was likely stolen by an employee and has updated the tracking information accordingly. They told me to call Microsoft to initiate a claim.
Does anyone know a direct number at Microsoft I can call to get this resolved? 800-4MY-XBOX tells me they can't do anything and promised "someone" would call me yesterday but that didn't happen, and I have yet to get a call today. Where should I turn? Very confused and frustrated here... if you can help please let me know."
[ http://forums.xbox.com/927938/ShowPost.aspx ]
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